Terms & Conditions

Welcome to Duplex Imaging LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at www.dupleximaging.com (“Website") and our architectural rendering, floor plan, photography, and photo editing services (collectively, the "Services"). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years of age to use this Website and our Services. By accessing or using our Website, you represent and warrant that you meet this eligibility requirement.

1.2 Prohibited Conduct: You agree not to:
• Use the Website or Services for any unlawful purpose.
• Interfere with or disrupt the operation of the Website or Services.
• Attempt to gain unauthorized access to any part of the Website or Services.
• Use automated systems, bots, or similar technologies to interact with the Website.

1.3 Intellectual Property: All content on the Website, including but not limited to text, images, graphics, and logos, is the property of Duplex Imaging LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

2. Services

2.1 Scope of Services: Duplex Imaging LLC provides architectural renderings, floor plans, photography, and photo editing services as described on our Website.

2.2 Client Responsibilities: You are responsible for providing all necessary materials, references, and instructions for the completion of Services. Inaccurate or incomplete information may affect the quality and delivery of the Services.

2.3 Delivery Timeline: While we strive to meet agreed deadlines, all delivery dates are estimates and may vary due to unforeseen circumstances. We will notify you promptly of any delays.

2.4 Revisions: Revisions are limited to the scope of the original project and must be requested within 30 days of delivery. Additional revisions may incur extra fees.

3. Payment Terms

3.1 Pricing: All prices are listed on the Website or in your project-specific agreement. Prices are subject to change without notice but will not affect ongoing projects already under agreement.

3.2 Payment Schedule: Payment terms are specified in the project agreement. Full payment must be received before final delivery of Services unless otherwise agreed in writing.

3.3 Title Transfer: Ownership of any final deliverables does not transfer to you until full payment has been received. Until then, all materials remain the property of Duplex Imaging LLC.

3.4 Late Payments: Payments not received by the due date may incur late fees at a rate of 2% per month, calculated in daily increments.

4. Refund Policy

4.1 No Refunds: Due to the custom nature of our Services, all sales are final. Refunds will not be issued for completed work. If you are dissatisfied, please contact us to discuss possible resolutions.

4.2 Cancellations: If you cancel a project before work has begun, a refund may be issued at our discretion, minus any administrative fees.

5. Limitation of Liability

5.1 No Warranty: The Website and Services are provided "as is" without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

5.2 Limitation of Liability: To the maximum extent permitted by law, Duplex Imaging LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Website or Services.

6. Privacy Policy

Our Privacy Policy, available at www.dupleximaging.com/privacy-policy, describes how we collect, use, and protect your personal information.

7. Governing Law and Dispute Resolution

7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.

7.2 Dispute Resolution: Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in Austin, Texas.

8. Amendments

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Website or Services constitutes your acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Duplex Imaging LLC


Email: info@dupleximaging.com


Address: 701 Tillery Street #12 Suite 75, Austin TX 78702

By using our Website or Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.